Privacy Policy

Last updated: September 2026

Celero Software ("Celero", "we", "us") provides financial reporting and analytics software to business customers. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website and our product.

1. Information we collect

We collect information you give us directly, such as your name, work email and company details when you request a demo or create an account. When you use our product, we collect account and usage data, including log-in activity and the features you use. If your organisation connects data sources (POS, accounting or banking systems) to Celero, we process that business data on your behalf to provide the service.

2. How we use information

We use this information to operate and improve the product, respond to enquiries, provide support, and send service or account-related communications. We may use aggregated, de-identified data to understand usage trends. We do not sell personal information.

3. How we share information

We share information with service providers who help us run the product (such as hosting and analytics vendors), each bound by confidentiality and data-protection obligations. We may disclose information if required by law, or to protect the rights, safety and security of Celero or our customers. Business data connected to the product remains your organisation's data and is not shared with other customers.

4. Data security

We use industry-standard technical and organisational measures, including encryption in transit and access controls, to protect the information we hold. No system is completely secure, and we continually review our practices as the product evolves.

5. Data retention

We retain information for as long as needed to provide the service and meet legal, accounting or reporting obligations. When an account is closed, we delete or de-identify data within a reasonable period, subject to any legal retention requirements.

6. Your rights

Depending on where you're located, you may have rights to access, correct, export or delete your personal information. To exercise these rights, contact us using the details below.

7. Cookies

Our website uses a limited set of cookies to keep the site working and to understand aggregate visitor traffic. You can control cookies through your browser settings.

8. Changes to this policy

We may update this policy from time to time. We'll post the revised version here with an updated date. Material changes will be communicated to account holders directly.

9. Contact us

Questions about this policy can be sent to hi@celerosoftware.ai.